How to check if a well pump pro is certified in North Carolina
Reviewed Nov 8, 2026 · For homes on a private well in North Carolina
Why it matters
North Carolina law says no one may build, install, repair, or abandon a well without a well contractor certification. That includes the pump. The state says pump installation needs at least Level D, and other work on the well itself, like extending the casing, needs Level C or higher (state FAQ ↗).
A plumbing license alone isn't enough. Plumbers have only a narrow exception, for sealing and disinfecting the well during a pump job after specific training. Many plumbers who advertise well pump work aren't on the certified list.
Check a pro in 2 minutes
- Ask two questions on the phone.“What's your NC well contractor certification number?” and “Who will be doing the work?” Certification belongs to a person, not a company, so check the person who will be working on your well.
- Look it up.Search the state's list ↗ by name or number. Check that the level is D or higher and the employer matches the company you called.
- Or use our listing.The NC Certified badge means we matched the company to the state list. Each listing shows the level, the certificate numbers, and the date we checked (most recently Nov 8, 2026).
What the levels mean for you
| If you need | Look for |
|---|---|
| Pump repair or replacement, pressure switch, wiring at the well | Level D or higher |
| Work on the well itself, like extending the casing | Level C or higher |
| A new well | A well driller (ask which level covers your job) |
Every level from A to D covers pump work, so a Level A driller can repair your pump too.
Before work starts, also ask
- Is a permit needed? Some well repairs need one from your county environmental health office.
- Will you disinfect the well after the pump comes out?
- What's the warranty on the pump, and on your labor?
- Can I get the price in writing before you start?
Didn't find them on the list?
Names on the state list sometimes differ from the business name, so search by the person's last name too. If you still can't find them, ask for their number again. If they don't have one, choose a certified pro instead: a certified pro near you can usually come out just as fast.
Need a certified pump pro?
Every pro in the main list is matched to North Carolina's certified well contractor list. Call directly, no sign-up.
General information, not a substitute for an on-site diagnosis. Well pumps run on high-voltage power; if you're unsure, stop and call a pro. Other guides: No water from your well · Pump clicking on and off