How we verify well pros
Every business in our directory gets one of three labels. Here's exactly what each one means, where the information comes from, and what it doesn't tell you.
CertifiedWellPros is an independent directory. We are not affiliated with the NC Well Contractors Certification Commission, the NC Department of Health and Human Services, or any government agency. We report what public records and business websites say.
The three labels
We matched this business to North Carolina's published list of certified well contractors. We show the certification level (A, B, C, or D), the certificate number, and the date we last checked. In North Carolina, Level D is the minimum certification for pump installation and repair.
This business's own website says it offers well pump or well services. We haven't matched it to the state certification list. That might mean the certification is held under a different name or phone number, or that the business isn't certified. Ask them for their certification number before work starts.
We haven't confirmed anything about this business yet. It's listed because it appeared in business listings for well-related services. It may be perfectly good; we just haven't checked.
Where the information comes from
1. The state's certified contractor list. The NC Well Contractors Certification Commission publishes a list of certified individuals, their certification level, employer, county, phone number, and the services they've selected. We download the list, combine people who work for the same company, and match companies to business listings by phone number and exact name. Matches that aren't exact are reviewed by a person before a badge is shown. The current file is dated Oct 2026 and was imported on Nov 8, 2026. See the state's list ↗
2. The business's own website. Our software reads each business's website for well and pump services and emergency hours. We record what it says and when we read it. We don't call to confirm.
3. Public business listings. Address, hours, and links to Google reviews come from public business listings and are shown with the date we collected them.
How often we check
We plan to import the state list monthly and re-check business websites every 90 days. Each listing shows its last-checked date. If a business drops off the state list, its NC Certified label is removed at the next import.
What a label doesn't mean
- It's not a review of the quality of their work, their prices, or their customer service.
- We don't check insurance, bonding, or business registration.
- We don't recommend or guarantee any business.
- Paid placement never changes a label. If we add featured listings, they'll be marked “Featured (paid)”, and only NC Certified businesses can be featured.
How to check a certification yourself
Ask the contractor for their certification number, or to see their wallet card. Then search the state's list ↗. It takes about a minute, and a good pro won't mind.
Found a mistake?
Tell us. Business owners can claim their listing to correct it directly.